Shipping policy
Shipping Policy
Last updated: September 28, 2026
Thank you for shopping with us! We are committed to making your shopping experience as smooth and convenient as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Please note that orders are not processed or shipped on weekends or U.S. federal holidays. During periods of high order volume, holidays, or promotional events, processing times may be slightly longer.
Shipping Times
After your order has been processed and shipped, estimated delivery times are:
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Standard Shipping: 7-15 business days
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Expedited Shipping: 3-7 business days, when available
Please keep in mind that these are estimated delivery times, not guaranteed delivery dates. Delays may occur due to weather, carrier disruptions, holidays, or other circumstances outside of our control.
Shipping Costs
Shipping costs are calculated at checkout based on your shipping address, order size, and the shipping method selected.
If free shipping is offered on qualifying orders, the applicable free-shipping offer will be displayed during checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information, when available.
Please allow up to 48 hours for tracking information to become active after your order has been shipped.
Incorrect or Incomplete Shipping Address
Please make sure your shipping address is accurate and complete before placing your order.
If you notice an error in your shipping address, contact us as soon as possible. We will do our best to update the address before the order is shipped, but we cannot guarantee that changes can be made after an order has been processed.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.
Lost, Delayed, or Damaged Packages
Once an order has been handed over to the shipping carrier, delivery times and transit conditions are generally outside of our control.
If your package appears to be delayed or lost, please contact us and we will assist you in contacting the carrier and determining the appropriate next steps.
If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged package and/or product so we can review the situation.
Questions About Shipping
If you have any questions about your order or our shipping policy, please contact us through our customer service channels.
We are happy to help!